At Lightwave our main priority is the well being of our customers and employees. While we are doing our utmost to support you all, technical assistance and the processing time of orders may be extended, we thank you for your understanding.

If you do require any assistance please contact us on:
0121 250 3625 or email us at

We wish you all the best in these uncertain times, take care of yourself and your loved ones and above all, stay home. 


Returns and Replacements notice :

Due to the most recent government guidance, we expect a direct impact on courier and distribution services, therefore we have had to temporarily suspend all returns under warranty. When services do resume as normal, we will be happy to honour all returns and replacements under warranty terms. We do apologise for any inconvenience caused and we aim to continue supporting customers as much as possible.